Business transformation and service experience digitally
With BXD (Business experience delivery model), we have developed a clean process that helps small and medium enterprises transform their enterprise service management landscape to delight all stakeholders. IT and business users can seamlessly access data and workflows, allowing them to work effectively and address end-customer problems with ease.
Powered by AI, these offerings amplify automation, modernization and transformation of enterprise-wide processes, thereby delivering smart and intuitive experiences for employees and customers. It ensures always-on service delivery so businesses can enjoy productivity savings, higher efficiencies and an innovation culture across the service experience continuum.
IT service management
These end-to-end IT service management solutions drive metric-based improvements by enabling:
- Technology platform implementation
- Process harmonization
- Software asset management
- Service integration and management
- Process operations and continuous service improvement
IT operations management
These solutions help IT users streamline operations at greater efficiency through always-on monitoring capabilities such as:
- Proactive infrastructure and application monitoring
- Event and cloud management and monitoring solutions
- Application performance monitoring
- Service orchestration and automation
IT business management
These ready-to-deploy solutions for IT business management include project as well as application portfolio management with features such as:
- Demand management
- Service cost transparency
- Advisory services
- Design and build services
Human resource service delivery
These ready-to-deploy solutions ensure complete HR service management including:
- Employee onboarding and offboarding
- Human resources case management
- Payroll management
Workplace service delivery
Our end to end offerings transform the workplace by modernizing employee experience with :
- Facilities Management Transformation
- Workplace Service Delivery Consulting Services
- Implementation
- BAU services
IT service management
These end-to-end IT service management solutions drive metric-based improvements by enabling:
- Technology platform implementation
- Process harmonization
- Software asset management
- Service integration and management
- Process operations and continuous service improvement